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TV Guide Magazine

TV Guide Magazine

www.tvguidemagazine.com
What is your customer experience with TV Guide Magazine?

TV Guide Magazine Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • TV Guide Magazine has 3.2 star rating based on 143 customer reviews. Consumers are mostly neutral.

  • 59% of users would likely recommend TV Guide Magazine to a friend or colleague.

  • Rating Distribution
  • Pros: Convenience, Almost impossible to cancel a tv guide magazine subscription, Content.
    Cons: Delivery, Hated it, Want you to keep paying even if your 2 yrs paid ahead.

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Media from reviews

TV Guide Magazine - I paid for TV guide. After 2 months and a phone call I got a cheap...
TV Guide Magazine - Did you get my cashier checkTV Guide Magazine - Did not get my TV guide this week
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Top TV Guide Magazine Reviews

Positive Review

"Renewal"

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Customer #TUM075991****/6# EXP> 02 Feb 26. Thomas J. Ort is deceased as of January 19, 2025. I'm his surviving spouse. I took over payment, and my expiration...

Critical Review

"Bad customer service"

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Love the magazine but customer service is awful. I sent my renewal payment in as soon as I received it so I would not have an interruption with my service. Did...

Show reviews that mention
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Geraldine O Hhb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Renewal

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Customer #TUM075991****/6# EXP> 02 Feb 26. Thomas J.

Ort is deceased as of January 19, 2025. I'm his surviving spouse. I took over payment, and my expiration date is Feb. 2026.

Please change the name to Geraldine Ort with this expiration date. Customer #TUM075991****/6# EXP> 02 Feb 26. Geraldine Ort is the surviving spouse of Thomas J.

Ort, who passed away on January 19, 2025. I have taken over payment, and my expiration date is February 2026.

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Resolved
Mary T Yzg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Resolved: Their customer is not good. Because I didn't send my renewal payment on time, they suspended my TV guide in my email.

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TV Guide again for the second time have suspended my tv guide email. My renewal payment was received by your company on May 12th, 2025.

I already received my TV Guide for the period of June 16- July 6, 2025, and I received Classic TV Shows Puzzles & Brainteasers magazine.

My subscription has been renewed to March 23, 2926.

Please correct this or else I will not renew my subscription for 2027!

My account number is: 074371****

Mary E Thompson

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Rowen Zrc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Bad customer service

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Love the magazine but customer service is awful. I sent my renewal payment in as soon as I received it so I would not have an interruption with my service.

Did not receive my next issue so called about it and they said that my payment didn't get listed until 2 weeks later.

So then I said that that was their fault and could they please get current issue out to me and they told me I had to wait until the issue after that which of course is in about a month. They could have been nice enough to send it to me since they did see that my payment was received.

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Bradey Fgk
map-marker Bellevue, Washington

Only “So So” resultsi

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Updated by user Jul 12, 2025

Everyone was helpful, sadly the problem was not solved. NO MAGAZINE !

Original review Jul 12, 2025

Everyoneo l spoke to was friendly and they tried to help me. Unfortunately I NEVER RECEIVED this weeks 3Week Magazine!

I Need this magazinemy daily newspaper does not publish a TV schedule! PLEASE SEND ME THE CURRENT 3 week issue.

Thank you for TRYING!

MYRENE Gordon

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Joan D Ltz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Last issue was March 24-April 13, 2025. Not one magazine since then.

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Have not received an issue since March 24. My subscription does not expire until February 2027. Would like to know what's going on.

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Preferred solution: Deliver product or service ordered

Annastasia Jes

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

I tried to cancel subscription

They didnt answer phone I was trying to call to cancel service. After one issue I wrote a letter to cancel got no response

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Barbara M Cjn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel Subscription

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Id never heard of Pissed Consumer until I googled, in frustration, How to speak with TV Guide customer service? By golly, I went through PC & the process was smooth as silk, thanks to Cath, TVGs customer service person.

Am promised a reasonable refund for future mags.

Was it because I had an advocate in PC or did i simply luck out with getting Cath or is TVG actually an exception? Regardless, thanks Pissed Consumer!!

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Pros:
  • Pleasant dealing with cath the customer service person
Cons:
  • Crazy amount of time and frustration searching for a phone number

Preferred solution: Refund for deceased MIL’s balance of issues if prepaid subscription.

User's recommendation: Save yourself the headache of searching…start with P.C..

Anonymous
map-marker Paradise Valley, Arizona

I thought that a new tv guide was due. I was wrong.

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The very nice rep. for your company explained everything in detail and I realized I was in error and it is not due until the end of this week.

Your customer service is wonderful! I am extremely happy with your company as a whole.

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Trigger Oms

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Thomas, Kentucky

Subscription questions

Updated by user Jul 16, 2025

I called to inquire about pricing for both a digital-only subscription and a combined digital and print subscription. !st I could not understand the customer service rep..AT ALL. 2 i was put on hold so he could "Gather that information" He said go to amazon

Original review Jul 15, 2025

Couldnt understand the customer service representative. Disappointed to say the least. I wanted to re subscribe, however, I couldnt understand the gentleman.

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Frank A Yio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No delivery

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No help with customer service and no delivery.

Hung up on me twice.

No delivery for three two-week editions.

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Cons:
  • No delivery

Preferred solution: Full refund

User's recommendation: Don’t subscribe

Frank A Yio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Palm Bay, Florida

No help when no magazine received for three 2 week periods

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Will never get another subscription from T/V Guide

The solution is to extend end date of subscription not solve problem

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Amamda Mcc

I did not receive my June 16-July 6th 2025 issue....

I did not receive my June 16-July 6th 2025 issue. Please extend my subsciprion for an extra issue and send another one if possible. Thank you, Ira Goldberg {{Redacted}} #TVM074748****/4# 02MAR26 #BXNCRXT egoldberg@***.com

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Anonymous
map-marker New Orleans, Louisiana

For the last month or so, I have been getting my Tv guides late. I read so many peoples complaints. Every one are getting their issues late. What is going on??????

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Start mailing our TV GUIDE on time!!! It doesnt do any good getting our issues late!!! Im sure I wont be renewing my subscription

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User's recommendation: Use the guide on your TV. Issues are always late

Josemiguel Eis
map-marker Atlanta, Georgia

Billing question

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I entered our acct # to check to see

if TV guide had cashed our check

we had sent in to renew

our subscription for another year.

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Marten Gcp
map-marker Culver City, California

No tv guide for 2 weeks +

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no tv guide rcvd. reported.

no response.

i am disabled and cannot continue on phone or text. please help

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Brinly Iwi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lecompton, Kansas

I have not received the last two magazines

Awaiting current issue to see if I receive it. If not I will call again. I have never experienced this problem before.

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